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Most movers are honest professionals — but moving scams are real, and NYC’s high volume of moves makes it a target. A rogue mover can hold your belongings “hostage” for surprise fees or vanish with your deposit. Here’s how to avoid moving scams and hire a mover you can trust, from Two Guys And a Truck.

Common Moving Scams to Know

• The lowball estimate: a price far below everyone else that balloons once your items are loaded.
• The hostage load: the mover demands more cash before they’ll unload.
• The big deposit: a large upfront payment to a company that then disappears.
• The bait-and-switch: a different, unlicensed crew shows up on moving day.

Red Flags Before You Book

• No in-person or video survey before a “final” price
• A demand for a large cash deposit
• No written estimate or a blank contract
• No address or license number anywhere
• An unbranded truck and a generic company name
• High-pressure tactics to book or pay immediately

How to Verify a Mover Is Legitimate

1. Check licensing — interstate movers need a USDOT number (verify on FMCSA); NYC movers should be properly registered and insured.
2. Get a written estimate and a clear contract listing rates and fees.
3. Read recent reviews across multiple platforms and look for patterns.
4. Confirm insurance and ask for a COI if your building requires one.
5. Compare 2–3 quotes — if one is dramatically lower, treat it as a warning.

If You’re Being Scammed

If a mover holds your items hostage, do not pay in cash under pressure. Document everything, keep your paperwork, and file a complaint with the FMCSA and New York State consumer protection. Knowing your rights up front is your best protection.